B2B Travel Manager with AMADEUS
Description
About the role
Are you passionate about the tourism sector and looking to take the next step in your professional career managing corporate travel? At Randstad, we are selecting a Corporate Travel Advisor to join a dynamic project, with opportunities for continuity in one of the leading travel agencies in the corporate sector.
What you'll do
As a Corporate Travel Advisor, you will be part of multi-account teams responsible for providing direct support to corporate clients. Your main responsibilities include:
Direct reception and handling of travel requests issued by client companies.
Comprehensive and personalized management of the complete booking cycle (flights, hotels, trains, car rentals, and other auxiliary travel services).
Technical and personalized advice to the corporate client to offer the best alternatives according to their internal travel policies.
Resolution of incidents, itinerary changes, cancellations, and ticket reissues in a timely and proper manner.
Continuous and agile use of the Amadeus GDS booking system to guarantee operational efficiency.
Management of a high daily volume of calls and requests with high standards of quality and rigor in service.
What you'll get
Upon joining this position within our client, you will enjoy the following professional conditions:
Salary: 20,922.42 euros gross/annually.
Continuous schedule from Monday to Friday, 09:00 to 18:00, facilitating work-life balance.
Hybrid modality of 3 days on-site and 2 days of teleworking after consolidating autonomy in the position.
Initial contract of 3 months via temporary employment agency + possibility of extension.
Work center located in Cornellà, very well connected via public transport and nearby services.
Estimated start date: 02/11.
Requirements
To successfully perform the role of Corporate Travel Advisor, we require you to provide the following knowledge and skills:
Demonstrable previous experience of at least 1 year in similar corporate travel management functions or customer service in travel agencies.
Advanced and essential knowledge of the Amadeus booking system.
Habit and ability to work with a high volume of calls and simultaneous tasks while maintaining excellence in service.
Having a fluent or intermediate level of English for the handling of international accounts will be very positively valued.
Excellent communication skills, customer orientation, proactivity, and teamwork.