B2B Website Manager (Remote)
Summary of Job Duties: We are a wholesale distributor of vitamins, supplements, and health/wellness CPG products serving retailers, pharmacies, health food stores, and other B2B buyers. We are looking for a B2B Website Manager to own our website as the primary tool for generating wholesale account leads, supporting existing buyers, and showcasing our product catalog. This role blends CMS management, B2B e-commerce/ordering portal oversight, content, and analytics — with an eye toward the specific compliance and catalog demands of the supplement industry. The Ideal candidate would be a team player working closely with our Sales and QA teams. To make sure the Website consistently drives new qualified wholesale account applications and improves existing account reorder/portal usage. As well as overseeing that the product/catalog data stays accurate and in sync with inventory and pricing systems. To make sure the sales, regulatory, and product teams see the site as a reliable, well-maintained asset that supports growth.
Specific Job Duties:
- Own website strategy and roadmap focused on new wholesale account acquisition and retention of existing buyer accounts.
- Manage day-to-day site updates: product catalog pages, new SKU launches, line sheets, wholesale pricing tiers/login-gated pricing, and account application forms.
- Maintain and troubleshoot the B2B ordering portal / net-terms account login experience, working with dev or platform vendor (e.g., Shopify Plus B2B, BigCommerce B2B Edition) as needed.
- Ensure product pages reflect accurate, current, and compliant information, including Supplement Facts panels, ingredient lists, allergen statements, and claims that align with FDA/FTC/DSHEA regulations (working closely with regulatory/QA teams.
- Coordinate with design, content, and sales teams on trade show landing pages, new product launch campaigns, seasonal catalogs, and gated content (spec sheets, certificates of analysis, wholesale line cards).
- Monitor site performance (traffic, lead conversion, portal login/reorder rates, bounce rates, page speed) via GA4, HubSpot, or similar.
- Run A/B tests and CRO initiatives on account application flows and product/category pages.
- Ensure SEO best practices across product and category pages critically given the high SKU count and search volume for ingredient/formulation terms.
- Manage integrations between the website, Microsoft Dynamics 365 Business Central (ERP), CRM (HubSpot/Salesforce), inventory systems, and marketing automation platforms to ensure accurate product data, inventory availability, pricing, customer account information, and secure synchronization across business systems.
- Manage website/tooling budget and vendor relationships.
- Report KPIs (new account applications, portal adoption, reorder rate, organic traffic) to marketing and sales leadership.
- All other tasks as assigned by Threshold management.