B3107-Manager of B2B Integration & Data Exchange
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Description
JOB INFORMATION:
Job Title: Manager of B2B Integration & Data Exchange
Department(s): 5072 - Information Technology
Location(s): Garden City Terminal
FLSA Status: Exempt
JOB OVERVIEW:
Under general supervision of the Director of IT – Application Development, the Manager, B2B Integration & Data Exchange leads the team responsible for how electronic business data moves between the organization and its customers, carriers, and partners, and into internal systems. Owns the IBM Sterling B2B Integrator platform that receives, pre-processes, and routes EDI to the terminal operating systems (TOS), and is accountable for the platform's reliability, security, and continued improvement. Also responsible for providing guidance to and monitoring results of EDI and integration staff in all phases of partner onboarding, platform maintenance, and support.
Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.
JOB DUTIES:
- Leads, develops, and prioritizes the work of the EDI and integration team, including assigning work, monitoring results, and conducting performance evaluations.
- Owns the technical direction and day-to-day health of IBM Sterling B2B Integrator, including business processes, maps, adapters, and trading partner configuration.
- Designs, builds, tests, and deploys platform changes and enhancements, and troubleshoots and resolves production issues.
- Oversees the receipt, pre-processing, and routing of inbound and outbound EDI to the appropriate terminal operating systems (TOS) and other internal systems.
- Directs trading partner onboarding, including mapping, testing, certification, and ongoing support, and works to shorten onboarding time through standardization and automation.
- Plans and oversees platform upgrades, patching, performance tuning, backup and recovery, and vendor support, and develops the long-term platform roadmap.
- Manages EDI standards (X12, EDIFACT) and secure file transfer connections.
- Establishes monitoring and alerting so failed transactions, routing errors, and service-level issues are detected and resolved quickly.
- Maintains documentation of routing rules, maps, and procedures, and cross-trains team members to ensure continuity of operations.
- Partners with Operations, IT, security, and business stakeholders on data requirements and integrations with terminal operating and other systems.
- Ensures compliance with security, access control, data retention, and audit standards in all data exchanges.
- Manages vendors, budgets, and service agreements related to integration tools and connectivity.
- Performs other duties as assigned
- Complies with all policies and standards
JOB REQUIREMENTS:
Knowledge, Skills, & Abilities
- Hands-on expertise administering and developing in IBM Sterling B2B Integrator, including building and maintaining business processes, maps, and trading partner configurations and diagnosing production issues, required. High
- Strong working knowledge of EDI standards (X12 and/or EDIFACT) and secure file transfer protocols (SFTP) required. High
- Experience leading technical staff or teams required. Strong analytical and problem-solving skills required. High
- Experience managing Sterling upgrades, migrations, or high-availability and performance tuning desired; experience with related IBM Sterling components such as File Gateway or Secure Proxy preferred. Medium
- Familiarity with logistics, maritime, supply chain, or transportation data, including TOS integration, desired. Medium
- Experience with monitoring and observability tools and with data warehousing, analytics feeds, or reporting desired. Medium
- The ability to communicate with technical and non-technical stakeholders and to manage external partner relationships required. High
Experience
- 4-6 years Demonstrated experience administering and developing in IBM Sterling B2B Integrator and managing B2B/EDI integration work in a production environment. Required
- 4-6 years Project management or process improvement experience Preferred
Education
- Preferred Bachelor's Degree Information systems, computer science, business, or a related field, or equivalent experience
Licenses & Certifications
- TWIC - Transportation Worker Identification Credential Required Upon Hire
- Driver's License - Valid state driver's license Required Upon Hire
Note: This job description is not necessarily an exhaustive list of all duties, responsibilities, job requirements, or working conditions associated with the job. Management reserves the right to revise the job or to require the performance of different or additional tasks. The employee must be able to perform the essential functions of the job, with or without reasonable accommodation, an without direct threat to the health or safety of others.
Revised: 11/2/2026
Mission: To empower entrepreneurs, strengthen industries, sustain communities, and fortify families by relentlessly striving to accelerate global commerce.