BA- Insurance
Summary
Business analyst role focused on insurance domain transformation, gathering requirements, optimizing processes, and working with CRM platforms like Salesforce to drive large-scale change programs.
Insurance Business Analysia
Job Description:
• Strong experience in Insurance domain transformation initiatives with exposure to large-scale business change programs.
• Strong experience in business analysis, requirement gathering, process consulting, and customer onboarding journeys.
• Proven ability to streamline and optimize business processes while working with cross-functional stakeholders and delivery teams.
• Strong experience in CRM platforms with moderate knowledge of Salesforce CRM for customer and workflow management.
• Proven ability to manage senior stakeholders, facilitate discussions, and drive alignment across business and technology teams.
• Strong understanding of transformation delivery lifecycle, operating models, and process improvement methodologies.
• HSBC experience and awareness of governance, and ways of working is highly preferred.
• Preferred candidates should demonstrate strong communication skills, analytical thinking, and ability to work in fast-paced enterprise environments.