HFM

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Back Office Administrator (24/7 Shift Rotation)

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HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Back Office Administrator (24/7 Shift Rotation) to join our team!

Your role at HFM:

  • Check KYC documents and activate accounts.
  • Monitor and update existing account opening procedures.
  • Process and monitor client deposits & bonus operations.
  • Investigate and process client withdrawal requests.
  • Process internal and external transfers.
  • Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations.
  • Provide assistance to all departments for back office related tasks in a timely manner.
  • Assist clients with general finance/ KYC inquiries.
  • Report to Team Leader as per the reporting requirements.


Requirements

  • Diploma or University/ College Degree in Accounting/ Mathematics or a Management field or any equivalent qualification.
  • 1+ years’ of experience would be considered an advantage.
  • Must be able to work on a 24/7 rota basis (shifts: 07:00-15:30; 09:00:17:30; 15:30- midnight)
  • Flexible to work on weekends or public holidays (when required).
  • I.T. Proficiency.
  • Fluency in English. Any additional language would be considered an advantage.
  • Excellent written and verbal communication.
  • Able to work in a fast-paced environment.
  • Multi task and able to work within strict deadlines.
  • Strong organizational skills.


Benefits

  • Attractive remuneration package
  • 22 days of Annual Leave (reaching up to 30 days per year based on years’ service)
  • Birthdays are always a day off
  • Long-Service Recognition Awards
  • Referral Bonus
  • Participation in the Company’s Medical Scheme from day one (Eagle)
  • Unlimited snacks, fruits and beverages
  • Complimentary periodic lunches at the office
  • Fun team-building activities & Corporate events
  • Magnificent offices in Iconebene
  • Night & Weekend Shift incentive (as applicable)

All applications will be handled with the strictest confidentiality.​


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