Back-Office Associate | Healthcare Claims | Get a 21K Signing Bonus
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities:
- Process and follow up on insurance claims.
- Review Provider EOBs and identify billing discrepancies.
- Investigate and resolve denied claims.
- Contact insurance companies regarding claim status, payments, and denials.
- Maintain accurate billing records and documentation.
Requirements
- At least 6 months BPO experience handling a Healthcare Account
- Knowledge of processing insurance claims, including reviewing Provider EOBs (Explanation of Benefits).
- Familiar with insurance denials and the resolution process.
- Experience calling insurance companies to verify claim status and resolve billing issues.
- Good verbal and written English communication skills
- Willing to work onsite in Shaw Blvd, Mandaluyong
- Amenable working night shift
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
As published by workable
First name, Last name, Email, Phone, Address, Photo, Home Language, Education, Experience, Summary, Resume
- I hereby authorize the representative of ISTA Personnel Solutions to collect my data and information, as part of the recruitment process with the company. I understand that these information collected are essential for my application process. yes / no
- Are you a Filipino citizen residing in the Philippines? yes / no
- This position requires you to work onsite in MANDALUYONG. Please confirm your acknowledgement on this work setup. yes / no
- How long will be your travel time to the office? written answer
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- CHARACTER REFERENCE #1 * Please provide FULL NAME, COMPANY NAME, POSITION and CONTACT NUMBER written answer
- CHARACTER REFERENCE #2 * Please provide FULL NAME, COMPANY NAME, POSITION and CONTACT NUMBER written answer