Back Office Customer Service in English

✅ Responsibilities:

• Performing tasks related to user support for a social media platform.
• Handling customer inquiries via email and chat in English.
• Reviewing and processing user-related requests in line with project guidelines.

💎 Requirements:

• Upper-intermediate English skills (min. B2/C1) - mainly in writing.
• Very good computer skills, including fast and accurate typing.
• Availability to cooperate from our Poznań office.
• Ability to work independently and manage tasks effectively.
• Due to the nature of the project, applicants with an availability of approximately 140 hours per month are especially encouraged to apply.
• The project operates 7:00-24:00 Monday-Sunday. Contractors independently declare their availability within the project's operating hours.

🤝 We offer:

• Cooperation based on a civil contract.
• Hourly rate of 31.40 PLN gross.
• The cooperation will begin with an introduction to the tasks covered by the assignment, including project guidelines and quality standards.
• Cooperation in a friendly, international environment.
• Opportunity to gain valuable project experience and expand your skills.
• Access to the MyBenefit platform (including healthcare, sports card, vouchers, and more).
• Bonus opportunities for top performers.

📍 Additional information:

• Office located in the center of Poznań (Maraton Office, Królowej Jadwigi 43).

👉 Join us and apply today!