Back-Up Administrative Coordinator

POSITION PURPOSE

The Back-Up Administrative Coordinator supports the Administrative Coordinator and store leadership with administrative, personnel, payroll, recordkeeping, and general office functions. This position helps ensure store administrative processes are completed accurately, timely, and confidentially while providing support to associates and leadership.

KEY RESPONSIBILITIES

Administrative Support

• Assist with the daily administrative functions of the store.
• Provide back-up coverage for the Administrative Coordinator as needed.
• Maintain organized and accurate store records, files, and documentation.
• Prepare, organize, and distribute store communications and administrative materials.
• Answer phones, respond to questions, and direct associates to the appropriate resources.
• Support store leadership with administrative tasks and special projects.

Payroll & Timekeeping

• Assist with reviewing associate timekeeping records for completeness and accuracy.
• Help identify and correct missing punches and other timekeeping discrepancies.
• Support payroll-related processes according to established procedures and deadlines.
• Maintain appropriate documentation related to payroll and timekeeping.
• Communicate payroll or timekeeping concerns to appropriate store leadership.

Hiring & Associate Administration

• Support store hiring and onboarding administrative activities.
• Assist with maintaining required associate records and documentation.
• Help ensure new-hire paperwork and required onboarding activities are completed appropriately.
• Provide associates with information regarding applicable administrative processes and resources.
• Maintain confidentiality when handling associate and employment-related information.

Recordkeeping & Compliance

• Maintain accurate and organized personnel and administrative records.
• Assist with required filing, reporting, and documentation.
• Follow company policies regarding confidential and sensitive information.
• Help ensure required documents are completed and maintained according to established procedures.
• Escalate documentation or compliance concerns to appropriate leadership.

Store & Associate Support

• Serve as an administrative resource for associates and store leadership.
• Assist associates with routine questions and direct more complex matters to the appropriate resource.
• Support communication between store leadership, associates, and appropriate support teams.
• Provide professional and courteous service when interacting with associates, applicants, customers, and visitors.

Back-Up Leadership Responsibilities

• Assume applicable Administrative Coordinator responsibilities during absences or as assigned.
• Prioritize administrative responsibilities to meet established deadlines.
• Communicate outstanding issues or required follow-up to the Administrative Coordinator and store leadership.
• Assist with maintaining an organized and efficient store office.
• Perform other duties as assigned.

· Access to up to 50% of your earned wages before payday, via our partnership with Stream