Back-Up Administrative Coordinator

Job Summary

The Back-Up Administrative Coordinator supports the Administrative Coordinator and store leadership team by assisting with a variety of administrative, payroll, hiring, scheduling, accounting, and customer service functions. This position helps ensure the efficient operation of store administrative processes while maintaining accuracy, confidentiality, and compliance with company policies and procedures. The Back-Up Administrative Coordinator assumes Administrative Coordinator responsibilities in their absence.

Key Responsibilities Administrative Operations

• Assist with daily administrative and office functions to support store operations.
• Maintain accurate employee, payroll, scheduling, and personnel records.
• Process and file paperwork, reports, invoices, and other store documentation.
• Support communication between store departments, associates, and corporate partners.
• Ensure administrative tasks are completed accurately and within established timelines.

Payroll & Scheduling Support

• Assist with payroll processing and timekeeping administration.
• Review associate time records for accuracy and assist in resolving discrepancies.
• Support schedule maintenance and labor tracking processes.
• Ensure payroll and scheduling records are maintained in compliance with company guidelines.

Hiring & Onboarding Support

• Assist with recruitment, interview scheduling, onboarding, and new hire documentation.
• Support applicant tracking and hiring process administration.
• Ensure employment records and confidential information are properly maintained.
• Assist associates with onboarding requirements and administrative questions.

Accounting & Cash Office Functions

• Assist with basic accounting and cash office responsibilities.
• Support balancing store funds, cash reconciliation, and related reporting activities.
• Process invoices and maintain financial records according to company procedures.
• Help ensure accurate cash handling and accounting controls are followed.

Customer Service & Associate Support

• Provide exceptional service to customers, associates, and business partners.
• Respond to inquiries in a professional, timely, and courteous manner.
• Assist associates with administrative requests and policy-related questions.
• Support store leadership with communication and organizational needs.

Compliance & Confidentiality

• Maintain confidentiality of employee, payroll, and company information.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Support record retention and documentation standards.
• Follow workplace safety and security procedures.