Backend Developer and Sr. Developer
Summary
Despite the 'Backend Developer' title, the posting actually describes a Change Manager role: the person governs end-to-end production changes — running CAB approvals, risk/impact assessments, scheduling, and audit compliance — using ITIL processes and ServiceNow in a large enterprise (banking/financial services background preferred).
Key Responsibilities
Manage end-to-end production change governance and approvals.
Coordinate change planning, scheduling, implementation, and stakeholder communications.
Facilitate CAB meetings and ensure timely approvals.
Perform risk and impact assessments for planned and emergency changes.
Ensure compliance with vulnerability remediation and change restriction processes.
Maintain change records, governance documentation, and audit readiness.
Collaborate with Configuration Management teams to maintain CMDB accuracy.
Drive continuous improvement of Change Management processes and metrics.
Requirements
Minimum 7+ years of overall IT experience.
Minimum 3 to 5 years of hands-on Change Management experience in large-scale enterprise environments.
Proven experience leading CAB governance, change risk management, and production change coordination.
Experience in banking, financial services, or highly regulated environments is preferred.
Good understanding of ITIL processes, ServiceNow, CMDB, and production change governance.
Experience coordinating enterprise production changes and stakeholder communications.
Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
ITIL Foundation certification is mandatory.
ITIL Intermediate/Managing Professional certification will be an advantage.
ServiceNow certification is preferred.
Mandatory Skills
ITIL
ITSM
ServiceNow (SNOW)
Change Management
Configuration Management
CMDB
CAB Approvals
Risk & Impact Assessment
Stakeholder Management
Production Change Governance
Candidate Eligibility: Singapore Citizens, Singapore Permanent Residents (PRs), or nationals of countries other than India are eligible to apply. Indian nationals are not eligible for this position.