Point your AI agent at freehire and let it find you a job.

Get the CLI →

HCL Technologies Limited

New

Backend Developer and Sr. Developer

Posted Updated
Discussion

Summary

Despite the 'Backend Developer' title, the posting actually describes a Change Manager role: the person governs end-to-end production changes — running CAB approvals, risk/impact assessments, scheduling, and audit compliance — using ITIL processes and ServiceNow in a large enterprise (banking/financial services background preferred).

We are hiring experienced Change Managers to govern and coordinate production changes in line with Change Management policies, ITIL best practices, and agreed SLAs. This role willensure smooth planning, approval, communication, risk management, and implementation of changes while minimizing operational impact and maintaining compliance.

Key Responsibilities

Manage end-to-end production change governance and approvals.

Coordinate change planning, scheduling, implementation, and stakeholder communications.

Facilitate CAB meetings and ensure timely approvals.

Perform risk and impact assessments for planned and emergency changes.

Ensure compliance with vulnerability remediation and change restriction processes.

Maintain change records, governance documentation, and audit readiness.

Collaborate with Configuration Management teams to maintain CMDB accuracy.

Drive continuous improvement of Change Management processes and metrics.

Requirements

Minimum 7+ years of overall IT experience.

Minimum 3 to 5 years of hands-on Change Management experience in large-scale enterprise environments.

Proven experience leading CAB governance, change risk management, and production change coordination.

Experience in banking, financial services, or highly regulated environments is preferred.

Good understanding of ITIL processes, ServiceNow, CMDB, and production change governance.

Experience coordinating enterprise production changes and stakeholder communications.

Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.

ITIL Foundation certification is mandatory.

ITIL Intermediate/Managing Professional certification will be an advantage.

ServiceNow certification is preferred.

Mandatory Skills

ITIL

ITSM

ServiceNow (SNOW)

Change Management

Configuration Management

CMDB

CAB Approvals

Risk & Impact Assessment

Stakeholder Management

Production Change Governance

Candidate Eligibility: Singapore Citizens, Singapore Permanent Residents (PRs), or nationals of countries other than India are eligible to apply. Indian nationals are not eligible for this position.

Skills

See also

Backend jobs by country — openings, pay and top skills →

Tailor your CV for this role?

We couldn't check your fit for this role — add a CV to your profile to see it next time.

A new version of freehire is available