Backend Engineer - AI-Driven CX & Disputes
Summary
Backend engineer at Depop building and owning production services and APIs for disputes, returns, auto-cancellations, and AI-assisted customer support tooling. Day to day: designing, deploying, and scaling secure, event-driven API systems within a cross-functional squad alongside Product, Design, Data Science, and CX Operations.
Depop is seeking a skilled Backend Engineer to build and evolve the API layer for disputes, returns, auto-cancellation, and AI-assisted support tooling. You will own production services, from design through deployment, and help shape how AI features respond to customer needs.
You will work in a cross-functional squad with Product, Design, Data Science and CX Operations, focusing on secure, scalable APIs and event-driven systems.
