Backend Systems Engineer, C3

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery by combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

• Install, test, and implement systems in accordance with specifications and service level requirements, ensuring compliance with industry best practices.
• Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders.
• Conduct root cause analysis for system issues and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of disruption.
• Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical issues.
• Good to have troubleshooting skills and resolving issues related to PSIM (Physical Security Information System), CCTV surveillance systems, access control, alarm & intrusion systems, and network infrastructure.
• Must have backend system configuration and setup skill sets & experience as below:
  • Perform CIS hardening for Windows and Linux Server
  • Perform configuration of Linux Server
    • User account with limited privilege (sudoers)
    • SSH account (sshd_config)
    • Password control (chage/passwd)
    • Server restoration with REAR
  • Perform basic computer and network maintenance

• Educational Qualification:
  • Required: Nitec/Higher Nitec/diploma/degree in Electrical Engineering, Electronics Engineering, or Information Technology (IT) from a recognized institution.
• Communication Skills:
  • Strong communication skills, both written and verbal, to effectively communicate with team members, clients, and stakeholders.
  • Ability to explain technical concepts clearly and concisely.