Bakery Clerk
Summary: In this role, you will serve as the face of our Bakery department and assist the Bakery Manager in the day-to-day activities You will welcome customers and introduce them to our rapidly evolving selection of new and unique baked goods.
Essential Duties and Responsibilities:
- Provide excellent customer service by answering product questions and making recommendations.
- Pack, weigh, and label fresh-baked items, ensuring local favorites are always on display and clearly marked.
- Rotate stock daily using First In, First Out method to guarantee freshness.
- Finish product decoration such as fire-torching a crème brulee and applying custom icing to cookies and specialty cakes.
- Assist with preparing and assembling sampler boxes, building promotional displays, and refreshing seasonal items.
- Sanitize counter spaces, wash baking trays and maintain spotless cases to meet health codes.
- Sweeping and mopping floor, and backroom. Overall sanitation for department.
- Other duties as assigned.
- Observe all store rules and company policies.
- Maintain a neat, well-groomed personal appearance at all times and observe company dress regulations.
- Follow safety guidelines when working, especially when lifting, using cutting tools, large machinery, ladders, stretch and take breaks when performing repetitive motions, etc.
- Follow health guidelines to ensure safe product is provided to our customers.
- Knowledge of Weight & Measure Laws.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.