BANK OFFICER -RETAIL BANKING/ACCOUNTS
Summary
Handles retail banking operations including account management, transactions, and customer service in a Singapore branch of an Indian bank.
Job Description: Retail Banking/Accounts
· Maintaining a positive, empathetic and professional attitude toward customers
· Communicating with customers through various channels
· Liaising with Customer, Banks on update/follow up issues
· Authorise Retail Banking Transactions including Money Exchange, Remittance and Personal Account
Management, Account Opening
· Approve Operational matters, such as Inward/Outward Remittance (Meps, Telegraphic Transfer, Drafts,
Cashier Order)
· Handling local and foreign cheques clearing through CTS/EGIRO
· Handling currency cash
· Ensure the smooth and efficient day-to-day operations
· Onboarding new customer (SB/CA) and scrutinizing documents
· Possess sound understanding of relevant regulatory/compliance requirements.
· Knowledge of preparation of Customer Statement Message
· Knowledge of Reconciliation
· Knowledge of preparation of regulatory reports.