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Bank Operations Officer (1-year)

Summary

Processes account setups, closures, and static data updates for a private banking institution, ensuring compliance and accurate client communications.

About the Company

Leading global private banking and wealth management institution.

About the Job

  • Handle account setup, closures, and ongoing static data updates like blocking/unblocking accounts, reassigning Relationship Managers, and updating Agent/Counterparty files.

  • Dispatch new account welcome packages complete with required attachments to clients in an accurate, prompt manner.

  • Execute name screenings and background checks as requested by Compliance and Legal teams.

  • Process e-banking requests (activations, edits, cancellations) alongside updates to client or agent mailing addresses and special account conditions.

  • Manage returned physical correspondence for client accounts.

  • Process custom printing requests for client account statements and transaction notices.

  • Conduct signature verification on all client documentation.

  • Assist the team with user acceptance testing (UAT) and drafting procedural documentation.

  • Maintain a solid understanding of system logic and business requirements regarding how Client, Counterparty, and Agent records are generated and managed.

  • Maintain high standards of service quality while supporting process improvement and innovation initiatives.

  • Assist with ad-hoc operational tasks and duties as delegated.

Skills and Requirements

  • Understanding of static data management, client onboarding, or general banking operational processes.

  • Open to fresh candidates with a strong interest in banking operations.

  • Ability to execute compliance/legal name screenings and process e-banking and account modifications accurately.

  • Capability to perform signature verifications and participate in user acceptance testing (UAT) and process documentation.

  • Strong attention to detail, high commitment to service quality, and interest in process improvement.

  • Adaptable and capable of handling ad-hoc operational requests effectively.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

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