Banquet Captain
Augusta Country Club is a privately owned club with golf, tennis, fitness, and swim facilities in Augusta, GA. We are currently seeking servers that can create a positive, memorable experience for members and their guests. The ideal candidates will be customer service oriented, attentive, polite, courteous and able to interact with members in a professional manner. Dependability is a must.
GENERAL SUMMARY
The banquet captain is responsible for leading the events team on the floor during member club events, private events, weddings, and more. To be the on floor leader to ensure the servers and bartenders are professional and keeping the standard and expectation of the club.
Essential Duties and Responsibilities
- Works with the banquet managers to understand the needs for each banquet.
- Coordinates food service between kitchen and banquet service staff, when a manager isn’t present
- Inspects all set-ups and ensures that they follow the Banquet Event Orders (BEOs).
- Ensures that all setup, timing, and breakdowns are in accordance to the standards and guidelines.
- Directs servers, bartenders, throughout events
- Monitors all beverage consumption and addresses issues of intoxication.
- Adheres to basic personal hygiene and grooming standards.
- Reviews table and seating floorplans in order to execute and direct team members
- Manages all opening and closing side work.
- Complies with all health and safety regulations.
- Maintains banquet cleanliness in events spaces member facing and behind the scenes
- Assists in pre-service and periodic team member training.
- Responds to guests’ questions, concerns and requests.
- Perform other related duties of a comparable level/type as assigned