Banquet Captain
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The Banquet Captain will oversee all banquet personnel to ensure that they are creating and promoting a positive, lasting impression to all guests, and provide exceptional service all while maintaining a friendly, relaxing atmosphere. Coordinate, monitor, and operate individual events as directed by the Banquet Manager.
Essential Job Functions:.
- Set and ensure compliance with standards of quality for all products and services offered by the Banquets department. All standards will be consistent with the goals and objectives already established by the resort as a whole.
- Ensure that food service is organized and maintain proper pace and efficiency throughout.
- Implement the methods and procedures for training employees.
- Consistently show the ability to recognize and deal with priorities. Meet deadlines for time sensitive activities.
- Create the highest guest satisfaction possible by insuring you and subordinates provide prompt friendly and quality service.