Banquet Captain South Coast Winery Resort & Spa
Posted Updated 2
views
Description
Benefits:
- Company parties
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Employee discounts
- Free uniforms
- Wellness resources
South Coast Winery Resort & Spa is seeking an ecperience Banquet Captain. The ideal candidate must be able to work weekends and evenings. Experience in a fast pace resort a plus
Some essential duties include:
- Meet and greet guests in a friendly and warm manner.
- Coordinates with the event host on all aspects of the banquet function.
- Performs planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs.
- Checks banquet rooms, service and kitchen areas for cleanliness, proper set up and make sure sufficient supplies and equipment are available for the function.
- Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
- Ability to respond quickly and accurately to guest requests.
- Display good customer relation skill and take initiative to greet guests in a friendly manner.
- Plan the event course and orchestrates its completion in a timely, quiet and courteous manner.
- Observe guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
- Adhering to all banquet standard process and also hotel standard policies and procedures.
- Supervises and trains staff in the set up and break down of assigned banquets rooms according to contract and managers instruction.
- Supervises and trains staff in the service of food and beverages according to standards.
- Discuss any last minute changes with the banquet team.
- Ensures all guest requirements are se and ready 30 minutes before even start time.
- Coordinates function details with banquets, conference planning and kitchen staff.
- Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.
- Monitor banquet personnel in the performance of their duties.
- Assist in conducting pre-shift and pre-function meetings.
- Actively participates in set up of banquet rooms and served of food and beverage to guests.
- Communicates frequently with function hosts in order to ensure that their needs are being met.
- Ensures all guest checks are billed and signed by the host according to planned arrangements.
- Endues accurately daily sales reconciliation and postings are completed and provided to the front office.
- Display awareness and compliance with hotels security, safety, and emergency and energy procedures.
- Ensure high grooming and hygiene standards are met by all banquets staff.
- Monitors the profitability of functions to ensure quality of portions control while minimizing waste and broken or lost supplies.
- Assist the Banquet Manager to establish maintenance, repair, and cleaning schedules for all banquet equipment and facilities.
- Guide, direct, and motivate banquet staff, provide guidance and direction to subordinates including setting performance standards and monitoring performance.
- Ability to take and pass training provided and required by the banquet department to complete daily operational duties.
- Other duties as assigned by Manager.
- Takes PRIDE in everything we do.
- Takes OWNERSHIP of their actions and decisions.
- Displays LEADERSHIP in our industry and our community.
- Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
- Displays TEAMWORK by committing to common goals based on open and honest communication.
- Delivers EXCELLENCE to our guests, our communities and to each other.