Banquet Captain / Supervisor - Restaurant Benjamin

The Supervisor reports to the Restaurant Manager and assists in overseeing the restaurant’s daily operations. They supervise team members and play a key role in delivering an exceptional guest experience.
RESPONSIBILITIES:

Ensure proper service planning based on anticipated guest volume;
Inspect the dining room to ensure all setups and preparations meet standards;
Supervise and support staff members;
Maintain ongoing communication with the kitchen to ensure smooth and efficient service;
Ensure guest satisfaction during and after service;
Handle guest complaints when necessary;
Participate in inventory management;
Act as the person in charge of the establishment in the absence of the Restaurant Manager.

QUALIFICATIONS:

2 to 3 years of experience in a similar role;
Restaurant management training (an asset);
Strong customer service skills;
Leadership and excellent communication skills;
Self-motivated with a strong sense of initiative;
Flexible availability;
Proficiency in Microsoft Office Suite applications.