Banquet Food and Beverage Manager

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style.

One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking a Banquet Food and Beverage Manager to join the team.

Job Summary:

At the Woodstock Inn & Resort, the Banquet Food & Beverage Manager plays a pivotal role in delivering exceptional guest experiences during private events, weddings, and corporate functions. This hybrid position merges the hands-on leadership of a Banquet Manager with the strategic oversight of a Banquet Beverage Manager. The ideal candidate will embody the resort’s commitment to elegance, warmth, and precision, ensuring seamless coordination of food and beverage service across all banquet operations.

Job Specifications:

• Expected Pay Range: $80,000 annually
  • The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate’s qualifications and/or experience.
  • Shift & Schedule Availability: Full-Time Year-Round
    • Must be able to work a flexible schedule including mornings, evenings, weekends, and holidays as needed.

Job Responsibilities:

Event Execution & Service Leadership

• Lead banquet teams in the setup, execution, and breakdown of events with a focus on timing, presentation, and guest satisfaction.
• Ensure food service is executed flawlessly in accordance with Banquet Event Orders.
• Oversee beverage service including wine pairings, curated cocktail offerings and bar operations.
• Serve as the on-site liaison for clients, ensuring their vision is realized and expectations exceeded.

Team Management & Training

• Conduct pre-shift briefings to align staff on service standards, timelines, and special requests.
• Train banquet servers and bartenders in luxury service techniques, food and beverage knowledge, and resort standards.
• Provide supportive coaching and feedback to team members in order to maintain a culture of excellence.
• May manage multiple events at the same time by overseeing assigned Banquet Captains.

Beverage Oversight

• Manage inventory and requisitions for banquet bar setups, ensuring efficiency and cost control.
• Ensure that the team operates under compliance with Vermont State alcohol service regulations and resort policies.

Operational Excellence

• Review, understand and interpret BEOs while coordinating with culinary, beverage, and event planning teams for flawless execution.
• Maintain cleanliness, organization, and readiness of all banquet service areas.
• Participate in post-event debriefs to identify opportunities for improvement.

Guest Experience

• Anticipate guest needs and personalize service to reflect the resort’s Elevated Service standards.
• Handle VIP requests with discretion and professionalism.
• Be familiar with and ensure compliance with procedures regarding guest dietary preferences, restrictions and allergies.
• Ensure every interaction reflects the Woodstock Inn & Resort’s values.

Job Requirements:

• Proven experience as a Banquet Manager or in a similar role within the hospitality industry.
• Strong leadership and team coordination skills.
• Minimum 3 years of experience in a leadership role in a luxury banquet operation.
• Advanced knowledge of food service and beverage operations.
• Excellent communication and organizational abilities.
• Exceptional customer service and communication skills, both verbal and written.
• WSET Level 1 or similar wine knowledge.
• Work regularly requires or varies between evening, night, holiday, or weekend assignments.
• Ability to stand and walk for extended periods.
• Lift and carry up to 50 lbs.
• Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
• Valid driver's license and clean driving record.
• Work cohesively with co-workers as part of a team.

We offer great resort privileges, discounts, and free employee meal to all employees.

This is a full-time, year-round position offering a competitive benefits package, after an initial waiting period that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match.

Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team!

The Woodstock Inn & Resort is an equal opportunity employer.