Banquet Houseperson | Buffalo Marriott HARBORCENTER
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Job Type: Part-time
Pay: $16.50 per hour
Work Location: In person
- Benefits:
- Health insurance
- Paid time off
- 8 Paid holidays
- Marriott Hotel Discounts
- 2 Complimentary night hotel stays per year at any Shaner Hotel property
- 1 Complimentary meal per shift worked
- Located on bus and metro routes.
Description:
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Set up and break down function rooms and event spaces based on group specifications and hotel standards.
- Refresh banquet rooms throughout events according to the schedule and service expectations.
- Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
- Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
- Collaborate with team members to provide seamless event service and support.
- Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
- Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
- Perform other duties as assigned by management.
Responsibilities:
Join our dynamic hospitality team, where you'll play a key role in creating memorable experiences for our guests. This position supports the setup, maintenance and breakdown of banquet events while ensuring a clean, welcoming environment that meets both hotel and guest standards.
Qualifications:
- Prior experience in a similar role within the hospitality or events industry preferred.
- Familiarity with banquet room setups (e.g., theater, classroom, U-shape) and standard equipment.
- Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
- Strong communication and interpersonal skills with a team-first attitude.
- Knowledge of local attractions and events is a plus.