Banquet Houseperson

? Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations.

? Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.

? Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.

? Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.

? Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel.

? Handle guest complaints personally or if necessary, seek assistance from supervisor.

? Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

? Perform other duties as requested by management.

Your Background and Focus

? High School diploma or equivalent preferred.

? Previous banquet set up or customer service experience preferred.

Work Environment and Context

? Work schedule varies and will include working on alternate shifts, holidays and weekends.

? Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.