Banquet Manager (FT)

LOCATION

Catamaran Resort Hotel & Spa
The Catamaran Resort Hotel and Spa is a Polynesian-themed destination located on the shores of Mission Bay and mere steps from San Diego's famous Pacific Beach. The resort features 310 rooms and suites, lush tropical gardens, and award-winning dining at Oceana Coastal Kitchen.

The Catamaran Resort Hotel and Spa is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

SUMMARY
The Banquet Manager (“Gerente de Banquetes”) provides strategic and hands-on leadership to ensure all banquet functions are executed according to established service standards, Banquet Event Orders (BEOs), guest expectations, and property financial objectives. The Banquet Manager leads and develops the Banquet leadership team, establishes clear expectations and accountability, and ensures consistent execution across meetings, conferences, weddings, social events, and other catered functions.

PAY & PERKS

• Compensation: $90,000 - $100,000 DOE**
• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for all employees and friends & family.
• Free Employee Parking and/or discounted MTS Pronto Card.
• Free Meals & Refreshments during working shifts.
• Career advancements opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, hotel stays at our sister properties, and more!

ESSENTIAL DUTIES

• Is responsible for accurate and timely completion of all administrative duties.
• Adheres to all Evans Hotels Standard Operation Procedures, particularly those involving cash handling, audit, and accounting.
• Ensures all banquet service standards are adhered to through continuous accountability and training.
• Develop schedules based on forecasted banquet business and established productivity standards.
• Prepares and manages an equipment cleaning and maintenance schedule.
• Develops and manages the standard practice for the banquet room setup and breakdown, delivery of equipment to the banquet space, and delivery of food to the banquet space.
• Works closely with the Culinary and Stewarding teams during banquet events to ensure coordinated service, timing, and execution.
• Develop and implement SOPs to ensure operational consistency, quality, and accountability across the Banquet operation.
• Creates Standard Operating Procedures (SOPs) for the Banquet Departments. SOP's must meet or exceed hotel service levels.
• Address performance issues promptly and constructively, in accordance with HR and company policies.
• Recruit, train, coach, and mentor team members, ensuring a high-performing, service-oriented culture.
• Promote teamwork and employee engagement, ensuring alignment with company values and expectations.
• Maintain strong working relationships with Culinary, Catering/Conference Services, Sales, Stewarding, Engineering, Housekeeping, Security, Purchasing, and other operational departments.
• Participate actively in BEO meetings and other operational meetings.
• Performs additional duties and responsibilities as directed by the leadership team.