Banquet On Call Waiter

We are seeking a professional, reliable, and detail-oriented On-Call Banquet Server to join our hospitality team. In this flexible, event-based role, you will be responsible for executing high-quality food and beverage service during banquets, weddings, corporate functions, and special events. As an on-call team member, you will step in during peak event periods to handle event room setup, table service, guest support, and post-event breakdown while maintaining superior standards of service and hospitality.

Key Responsibilities

Pre-Event Setup & Prep

• Review Banquet Event Orders (BEOs) and follow instructions provided by leadership regarding room layout, timeline, and menu specifications.

• Set up banquet tables, chairs, linens, flatware, glassware, chinaware, and centerpieces according to event floor plans.

• Prepare service areas, buffet stations, tray-passed hors d’oeuvres prep, and beverage/coffee stations with necessary supplies.

• Perform assigned sidework, including polishing silverware, folding napkins, and stocking serving stations.

Event Service & Execution

• Welcome and greet event attendees with a warm, courteous, and professional demeanor.

• Deliver multi-course plated meals, buffet line replenishments, or tray-passed food and beverages efficiently and safely.

• Memorize menu offerings, ingredients, and common dietary accommodations to accurately answer guest questions.

• Promptly communicate dietary restrictions, special orders, or guest concerns to the Banquet Captain or kitchen team.

• Continuously monitor assigned tables, refilling beverages, clearing used chinaware/glassware between courses, and keeping table settings neat.

• Practice responsible alcohol service in compliance with local liquor laws and venue policies.

Post-Event Breakdown & Maintenance

• Clear all remaining service items, trash, and linens from the function space after the event ends.

• Disassemble tables, chairs, or staging equipment as requested by management.

• Transport dirty dishes, glassware, and flatware safely to the dishwashing/stewarding area.

• Maintain clean and organized storage areas and restock service gear for upcoming functions.