Banquet Server - Full Time - Crowne Plaza Crystal City
Posted Updated
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. Ensures exceptional guest service and creates an inviting atmosphere. Follows B.F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.
This is a full-time position requiring weekends and holiday flexibility for scheduling.
Responsibilities
- Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service and establishes appropriate rapport with all guests. Understands and follows B.F. Saul Company Hospitality Group guest service recovery program and suggests ideas and responds to feedback to maximize guest satisfaction scores.
- Serving Duties: Listens attentively, takes orders accurately, and uses proper serving techniques. Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential. Adheres to all health regulations and local liquor laws. Follows all Holiday Inn cash handling/POS procedures.
- Side Work: Completes all required side work including but not limited to: cleaning restaurant, server stations, coffee stations, and coolers; vacuuming, trash removal, and stocking of supplies.
- Helps control expenses: Follows B.F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
- Works Safely: Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B.F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B.F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
- Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B.F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.
- Works collaboratively with all others: Takes room service orders, assists bartender, and works as a team player to ensure all guest needs are met. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties within or outside the normal scope of responsibilities.
Qualifications
- Education: High school diploma/GED or equivalent experience required.
- Experience/Knowledge/Skills/Abilities: Must be customer focused, pay attention to details, and work well with others. Must be able to perform job duties in a repetitious and fast paced environment.
- Physical: Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.
Preferred Experience
- Experience/Knowledge/Skills/Abilities: Prefer one year prior bussing experience in a fast paced environment.
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
As published by lever · 20 questions · 7 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL
Short answers (3)
- Current Address optional
- If Yes, what property did you work for?
- What date are you available to start work?
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- Are You Currently Employed? optional
- Which Days Are You Available To Work? optional
- Which Shifts Are You Available For? optional
- Are you 18 years of age or older? optional
- If hired, can you provide proof that you are eligible to work in the U.S.? optional
- Have you ever worked for B. F. Saul Company Hospitality Group, B. F. Saul Company, Saul Centers, Inc., ASB Chevy Chase Trust, or any other affiliated company? optional
- Will you require work sponsorship now or at any time in the future during the course of employment? optional
- Are you a B. F. Saul Company Hospitality Group internal team member? optional
- Do you currently have any relatives working for any of the companies mentioned in the previous question? optional
- I agree that all the information that has been provided is complete and accurate information. If the organization discovers at any time that I failed to completely and honestly provide any information requested of me, I understand that my application will no longer be considered or, if I am working for the organization, that I will be subject to disciplinary action, up to and including termination of employment. optional
Written answers (7)
- Current Place of Employment (Company, Responsibilities, Dates of Employment)
- Previous Work Experience (Company, Responsibilities, Dates of Employment)
- How Did You Hear About Us? (If Referred, Please Name the Employee) optional
- Are There Any Days Or Times That You Are Not Available To Work?
- Please Provide Professional References Contact Information (Name, Phone Number, Email, Relationship)
- If yes, please state their name(s) and relationship. optional
- What is your minimum annual base compensation requirement? This amount should not include bonus/incentive pay. Listing N/A, NEGOTIABLE, or $0 will not be considered an acceptable response.