Banquet Server

Summary

Set up banquet rooms and serve food and beverages at a downtown Nashville hotel, following Hilton’s service standards and ensuring guest satisfaction.

Position Overview: Set up of banquet room and serve food and/or beverages in a friendly, courteous and professional manner according to Hilton Hospitality high standards of quality.

Essential Job Functions:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Serve food and/or beverage in the order and to the expectation of service standards and Supervisor to ensure consistency throughout banquet function.
  • Replenish beverages as necessary, and check with guests for overall satisfaction
  • Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
  • Set up banquet room as instructed by Supervisor to include linen, service-ware and glassware
  • Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
  • Greet guests and respond to requests in a friendly and courteous manner
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
  • Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function
  • Other duties and responsibilities as assigned
  • The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
  • Maintain a safe work environment for co-workers and a safe hotel for guests