Banquet Server
Summary
Set up banquet rooms and serve food and beverages at a downtown Nashville hotel, following Hilton’s service standards and ensuring guest satisfaction.
Position Overview: Set up of banquet room and serve food and/or beverages in a friendly, courteous and professional manner according to Hilton Hospitality high standards of quality.
Essential Job Functions:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Serve food and/or beverage in the order and to the expectation of service standards and Supervisor to ensure consistency throughout banquet function.
- Replenish beverages as necessary, and check with guests for overall satisfaction
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- Set up banquet room as instructed by Supervisor to include linen, service-ware and glassware
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
- Greet guests and respond to requests in a friendly and courteous manner
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function
- Other duties and responsibilities as assigned
- The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
- Maintain a safe work environment for co-workers and a safe hotel for guests