Banquet Server
Description
A Banquest Server at an Embassy Suites helps with event execution from setup to tear-down, and ensuring client and guest satisfaction during events. Key duties include coordinating with the client and other departments, overseeing food and beverage service, and handling guest inquiries and issues. This role requires excellent communication, attention to detail, and the ability to perform under pressure.
We welcome all applicants interested in this role within our organization whether you would prefer steady work or more of an on-call basis that varies by scheduled events on the calendar.
Responsibilities
- Operational oversight: Oversee the setup and tear-down of banquet areas, ensuring all equipment is arranged correctly.
- Service quality: Ensure food and beverage service meets quality standards and manage guest requests and complaints promptly.
- Compliance: Maintain compliance with health, safety, and security regulations.
- Logistics: Collaborate with the kitchen staff to coordinate food and beverage logistics
Qualifications
- Experience: Proven experience in a role within the hospitality industry, preferably with banquet experience.
- Skills: Strong leadership and communication skills.
- Attributes: Excellent customer service abilities, attention to detail, and the ability to multitask in a fast-paced environment.
- Other: Ability to remain calm under pressure and handle unexpected situations.
