Banquet Server

The banquet server will serve the guests needs by providing exceptional knowledge of food & beverage menu items, as well as, information regarding preparation methods. They also assist in set-up of linen, china, glass, silver, and buffets/ food displays for each function in accordance with The Umstead Hotel standards.

*pay range includes tips*

Pay starts at $7.50/hour plus a percentage of the banquet service charge

The basic functions of this position are:

• Report to work at the scheduled time, neatly groomed and in a clean uniform.
• Participates in the service and removal of food during banquet
  functions by offering pre-determined menu selections to each table; maintaining
  knowledge of each selection's, origin, taste, and preparation method;
  communicating guest orders including any special needs or requests to the
  kitchen; checking completed kitchen orders with the guest's original order;
  transporting items to the guest table in a timely manner to ensure proper food
  quality and making self available to guests, clients, and group contacts to
  ensure satisfaction.
• Setting up, maintaining, inventorying and breaking down all beverage breaks and food buffets/ food displays
• Setting up of linen, china, glass, silver, for each function according to the banquet event order.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Being able to consistently perform tasks within a given time frame to insure all event components are setup on time.
• Being able to consistently perform tasks with little direct supervision.
• Maintain the back of the house cleanliness and safety
• Comply with The Umstead Hotel & Spa Vision and Values.
• Work harmoniously and professionally with co-workers and supervisors.
• In addition, other duties may be required as directed by your Manager.