Banquet Supervisor
Posted
Description
- Supervise banquet operations before, during, and after events
- Lead, brief, coach, and motivate the banquet team
- Ensure seamless execution of meetings, weddings, conferences, and social events
- Coordinate event setups, room layouts, table arrangements, equipment, and service requirements
- Ensure all events are delivered in line with Novotel service standards
- Coordinate closely with Culinary, Events, Stewarding, and other hotel departments
- Monitor food and beverage service, presentation, timing, and quality
- Welcome guests and respond promptly to requests, concerns, and special requirements
- Conduct pre-event briefings and communicate event details, VIP requirements, and special arrangements
- Monitor team grooming, service etiquette, cleanliness, and professional standards
- Coach and develop team members through on-the-job training and constructive feedback
- Monitor banquet equipment and inventory and report shortages, damages, or maintenance requirements
- Ensure compliance with food safety, hygiene, health, and safety standards
- Secondary/High school education
- Certificate in Food & Beverage will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Working knowledge of MS Excel, Word, & PowerPoint