Banquet Supervisor

Sun Valley Resort is seeking an experienced and service-oriented Banquet Supervisor to support the successful execution of banquet, catering, and special event operations. Reporting directly to the Banquet Director, this position plays a key role in both administrative and operational leadership, ensuring exceptional guest experiences while maintaining high standards of service, organization, and financial accountability.

Duties & Responsibilities

Operational Leadership

• Assist in the daily management of banquet and catering operations throughout the resort.
• Lead banquet teams during event setup, service, and breakdown.
• Maintain service standards and ensure consistent execution of all banquet events.
• Partner with culinary, stewarding, setup, and audiovisual teams to execute successful events.
• Act as Manager on Duty for assigned functions and events.

Administrative Responsibilities

• Review Banquet Event Orders (BEOs) and communicate event details to operational teams.
• Support hiring, onboarding, training, coaching, and performance development of banquet employees.
• Participate in departmental meetings and pre-event planning sessions.
• Maintain operational records, inventories, and departmental documentation.

Bar Program Management

• Oversee banquet beverage operations, including bars, beverage stations, and specialty events.
• Monitor liquor, beer, wine, and non-alcoholic beverage inventory levels.
• Assist with ordering, receiving, storage, and inventory control procedures.
• Ensure compliance with liquor laws, responsible alcohol service standards, and resort policies.
• Support beverage cost management and inventory variance investigations.

Logistics & Event Execution

• Coordinate equipment, linen, furniture, and supply requirements for events.
• Ensure proper staffing and resource allocation based on event volume and guest expectations.
• Work closely with conference services and event planning teams to execute event timelines.
• Assist in managing venue transitions and operational logistics across multiple resort locations.
• Troubleshoot operational challenges and adapt quickly to changing event needs.

Guest Experience

• Foster a culture of exceptional hospitality and professionalism.
• Build positive relationships with clients, conference planners, and resort guests.
• Resolve guest concerns promptly and professionally.
• Ensure every event reflects Sun Valley Resort’s commitment to service excellence.

Qualifications

• Minimum 3-5 years of food and beverage management experience, preferably in banquets, catering, hotels, resorts, or convention facilities.
• Previous supervisory or management experience required.
• Strong knowledge of banquet service, bar operations, and event execution.
• Experience with beverage inventory management and cost controls.
• Ability to lead teams in a high-volume, guest-focused environment.
• Excellent communication, organizational, and problem-solving skills.
• Working knowledge of Microsoft Office and hospitality management systems.
• Ability to work evenings, weekends, holidays, and special events as business demands require.
• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching.
• Can safely lift and carry up to 50 pounds frequently around the workplace.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to perform event setup and operational support tasks as needed.
• Valid U.S. Driver's License.