Banquets Manager

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach Resort & Spa is recruiting a Banquet Manager to join the hotel’s team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks.

Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space,

About the Role

As the Banquets Manager, you will oversee a team of colleagues in Banquets by supporting them to make lasting food and beverage memories for our guests.

• The Banquets Manager works side-by-side with the team exceeding guest expectations and enhancing employee satisfaction and engagement.

• Think jumping in to help during a busy plate-up or supporting the setup team during a tight turn.

• The Banquets Manager sets office time to ensure the administrative tasks are covered.

• Scheduling, planning, forecasting, inventory, labor, and expense management.

• The Banquets Manager collaborates with the Executive Chef and Director of F&B on strategic revenue growth and cost savings initiatives.

• The Banquets Manager hires great people.

• The Banquets Manager will process and oversee payroll for the Banquets Department.

• Showing, teaching, and guiding them to be welcoming, caring hosts and mentor them to grow in their own careers.

• The Banquets Manager connects with guests daily.

• The Banquets Manager will take care of any service mishaps and follow up in person or on review platforms upon departure.