Banquets - On Call (Brown Deer)
Position earns $7.50 + Banquet Service Charge (Normally averages $14-19 an hour in addition to the hourly rate)
SUMMARY: The Banquet Server is primarily responsible for providing support in all areas of Banquets including but not limited to assisting in table and banquet room set-up and clean up. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The Banquet Server will work with the Banquet Captain/Banquet Manager/F&B Manager to ensure maximum efficiency.
The Banquet Server shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel’s Culture.
Essential Job Functions:
- Signs in and reports to the Banquet Manager/F&B Manager on time and in full uniform.
- Follows standard procedures for banquet service, including set up and side duties.
- Maintains both pleasant attitude and surroundings toward and for banquet guests.
- Performs other related duties as assigned by the Banquet Captain or the F&B Manager
- Assists with the setting and clearing of banquet tables, stocking service stations and assist with buffet/coffee break/table service to ensure total guest satisfaction.
- Assists the setting, decoration and tear-down/removal of buffets and coffee breaks.
- Assist with the setting of banquet tables for a full-service meal. Quickly clear dirty banquet table settings and prepare table tear-down/removal.
- Safely deliver carts of dirty dishes/flatware/glassware to kitchen for washing.
- Maintain stock and cleanliness of stations for all meals with necessary equipment including silverware, linen, and condiments.
- Assist with the service of guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
- Transport all needed service materials and props to banquet/function rooms and storage.
Associate is held accountable for all duties of this job and other duties as assigned.