Banquets Server - Casual
Posted Updated
Position Title: Banquet Server
Location: Rancho Santa Fe
Department Food & Beverage
FLSA Status: Non-exempt
Reports To: Captain and Manager
SUMMARY
Provides food and beverage service to the guest in a gracious professional manner. Provides a comfortable, exceptional dining experience through the consistent implementation of our existing steps of service.
ESSENTIAL FUNCTIONS
- Responsible for setting, serving, maintaining and breakdown banquet functions both plated and buffet
- Anticipate guests’ needs, respond promptly and acknowledge all guests.
- Provide prompt, efficient and gracious service to guests, including artfully describing menu items, taking food and beverage orders.
- Assist banquet captain with the running of any banquet event
- Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures.
- Work quickly and safely at all times.
- Maintain and comply with all departmental policies/service procedures.
- Maintain positive guest relations at all times.
- Be familiar with hotel services/features and local attractions/activities to respond to guests inquiries accurately.
- Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.
- Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives.
- Perform other duties as directed, developed or assigned.