Bar Server

Primary Purpose

Provide excellent guest service upon taking food and drink orders in our lounge areas, attending to guest needs and processing payment of checks.

Duties and Responsibilities

• Takes food and beverage order accurately.
• Enters food and beverage order in the POS system accurately.
• Delivers food and beverage orders in a friendly and professional manner in accordance with club standards.
• Answers all questions regarding the menus accurately.
• Utilizes selling techniques to up sell.
• Handles financial transactions accurately and in accordance with established procedures.
• Properly and accurately close guest checks.
• Acknowledge guest needs, anticipate guest needs and always respond promptly to maintain positive guest relations at all times.
• Process guest payment by posting on POS system, verifies if guest is in house or walk in patron.
• Informs manager of any guest complaints, requests or problems.
• Maintain organized and clean work area.
• Communicate with in coming/ prior shift as to outstanding tables.
• Reports any damages, discrepancies and or malfunction of equipment to manager.
• Follows all safety and sanitation procedures that pertain to the job.

Clean and polish silverware, glass ware, sugar receptacle, trays, coffee pots, tea pots.