Barista
Posted
POSITION TITLE: Barista
REPORTS TO: The Well Manager
LOCATION: Pittsburgh, Pa
STATUS: Nonexempt, Hourly, Part-Time
POSITION SCHEDULE: Days and hours vary according to Coffee Shop need, but not exceed 25-29 hrs./wk. Must be able to work on Sundays.
PRIMARY RESPONSIBILITIES
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- Greet all customers and visitors with a friendly smile.
- Provide friendly, efficient, and personal service to each customer and visitor.
- Create a rapport with customers by learning their names and favorite drinks.
- Educate customers on all our products and services.
- Maintain high quality and consistent product standards.
- Strive for the highest level of customer satisfaction.
- Accurately process transactions in the POS system.
- Cup and taste coffee regularly to maintain familiarity with product and quality standards.
- Dial-in espresso equipment in accordance with quality standards and directives.
- Stay informed of new coffee availability and attributes.
- Maintain a clean and welcoming shop for all guests and fellow employees.
- Communicate with team members and management to solve problems and improve service.
- Support a positive work environment.
- Perform other duties as assigned by shop manager and supervisors.
- Responsible for coffee carts for meetings and events and their removal and clean up.
- Maintain and keep in working order all equipment needed to perform your duties and materials in a clean and orderly manner.
- Knowledge of proper cleaning techniques, safe operation of equipment and machinery, and safety when using chemicals and agents.
- Responsible for laundering rags, mops heads, etc., as needed.
- Report any repairs or maintenance needs on the daily sheets or to the Support Coordinator on a timely basis.
90 DAY GOALS
- Effectively demonstrate the ability to work without supervision and with other team members.
- Effectively demonstrate the ability to complete required tasks in a timely manner.
- Effectively demonstrate the ability to communicate with the management.
REQUIRED QUALIFICATIONS
- Being Spirit Driven - Shall agree with biblical principles and be able to operate under Allegheny Center Alliance Church’s statement of faith, core values, and culture keystones.
- Must be a person of high integrity, a strong work ethic, dependable, responsible, and self-motivated.
- High school diploma/GED required.
- Uphold a sense of confidentiality.
- Strength in interacting with and caring for people and community.
- Demonstration of passion and enthusiasm for coffee.
- Customer service that is executed in a personal and professional manner.
- Understanding of coffee shops and specialty retail.
- Desire to educate others about coffee and espresso methods.
- Strong attention to detail and respect for cleanliness and sanitation.
- Enthusiasm for the task of ensuring that each customer and visitor has a quality experience in our shop.
- High integrity and personal responsibility.
- Openness to constructive criticism and constantly striving to improve.
- Ability to multi-task with ease and problem solve under challenging conditions.
- Able to work a flexible schedule that aligns with Coffee Shop needs.