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Rocky Top Catering

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Barista/Cafe Attendant

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Job Title: Barista / Café Attendant (part-time)

Position Summary:
The Barista/Café Attendant is responsible for providing exceptional customer service while preparing and serving a variety of beverages and food items. This role requires friendliness, professionalism, and consistency in delivering high-quality products. The Barista/Café Attendant will also support café operations by maintaining cleanliness, assisting with inventory, and performing additional duties as assigned by the Store Manager, Assistant Manager, or Shift Supervisor.


Key Responsibilities

  • Deliver friendly, personalized service to each customer

  • Prepare all beverages—hot, iced, and blended—according to company recipes and quality standards

  • Develop foundational knowledge of coffee, tea, and the unique flavors and blends offered

  • Accurately receive and call back customer orders in a courteous manner

  • Sell and serve baked goods and other food items

  • Respond to customer inquiries and escalate complaints to the manager on duty

  • Maintain a clean, organized, and sanitary work environment

  • Restock food, paper goods, utensils, and other items for the current and next shift

  • Monitor inventory levels and notify management when supplies are low

  • Ensure consistent adherence to company procedures, standards, and safety guidelines

  • Provide friendly assistance and address customer questions or requests professionally


Qualifications

  • Ability to handle food and hot beverages safely and responsibly

  • Ability to stand, walk, talk, hear, and move throughout the shift

  • Basic computer skills and familiarity with electronic equipment

  • Strong communication and time-management skills

  • Detail-oriented and committed to maintaining high product standards

  • Customer-focused with a positive, personable attitude

  • Ability to reach, bend, and lift up to 30 lbs

  • High school diploma or equivalent

  • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays

  • Reliable transportation and a clean driving record required

  • Prior barista experience preferred but not required


Compensation & Benefits

  • Competitive compensation package

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See also

Hospitality jobs by country — openings, pay and top skills →

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