BARISTA - COFFEE BAR
Posted Updated
POSITION SUMMARY:
The Barista's primary responsibility is to deliver outstanding service to guests in a fast-paced, ever-changing environment. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
ESSENTIAL FUNCTIONS:
- Greets guests in a positive, friendly manner and makes them feel welcome
- Take and input orders into Agilisys, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type
- Prepare and serve food and beverage items to guests
- Operate a commercial coffee/espresso machine, making specialty beverages
- Bid farewell to guests, using the guest’s name when known, and encourage them to return
- Understanding of MMS to order a product
- Routinely cleans all kitchen equipment and disposes of all trash daily
- Consistently follow the sequence of service, utilizing proper procedures standardized by the department
- Itemize bills correctly and efficiently secure payment
- Expedite the order in an accurate and timely manner
- Pack the orders as per guests’ preferences and complete the order with any necessary condiments
- Perform all opening and closing duties based upon shift assignment
- Refill and stock all supplies and machines within the outlet
- Maintain the cleanliness of all front and back of the house areas within the outlet
- Unload warehouse orders and stock the orders in the designated storage
- Work as a team, assisting all guests’ and employees’ needs and inquiries
- Ensuring the product is picked up from the warehouse and brought to the outlet/outlets
- Ability to organize
- Stocking of side stations, with dry goods
- Maintaining the cleanliness of the lobby
- Maintain health code standards
- Maintain clean and neat guest-facing areas
- Stock product as needed
- Ability to lift to 50 lbs.
- Ability to put away large product orders
- Good use of time management
- Performs all other job-related duties as requested