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IRMG GROUP

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Barista

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Job Purpose:
- The Barista is responsible for creating and delivering an exceptional Starbucks experience to customers by preparing high-quality coffee and tea beverages, providing outstanding customer service, and maintaining a clean and welcoming environment. This role involves working collaboratively with team members to ensure efficient service and uphold Starbucks’ commitment to quality and sustainability.

Key Responsibilities:
- Prepare and serve a variety of coffee and tea beverages, adhering to Starbucks recipes and quality standards.
- Deliver exceptional customer service by engaging with customers, taking orders accurately, and offering product recommendations.
- Maintain a clean and organized workspace, including the coffee bar, equipment, and customer seating areas.
- Operate coffee-making equipment and perform routine maintenance and cleaning tasks to ensure optimal performance.
- Manage cash transactions accurately and efficiently, following all cash handling procedures.
- Uphold Starbucks’ standards of quality, safety, and sustainability in all aspects of work.
- Collaborate with team members to ensure smooth operations and a positive work environment.
- Participate in ongoing training and development to enhance skills and knowledge of Starbucks products and services.
- Assist in inventory management by monitoring stock levels and restocking supplies as needed.
- Adhere to all company policies, procedures, and health and safety regulations.

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