Barista

About Red Bay Coffee

Red Bay Coffee isn’t your average coffee shop. We’re one of the few Black-owned coffee roasters in the country, and everything we do is about more than just serving great drinks—we’re artists, activists, foodies, and community builders who believe in culture, creativity, and connection. We work hard, have fun, and take pride in bringing beautiful coffee to the people. At Red Bay, every team member makes an impact, and we’re always looking for ways to learn, grow, and improve together.

Ask yourself:

• Do you love coffee (or at least want to learn to love it)?

• Do you enjoy connecting with people and creating good vibes?

• Are you dependable, a solid team player, and open to learning?

• Do you thrive in fast-paced environments and notice the little details?

What the job looks like

We are looking to hire baristas and shift leaders, for our locations in San Francisco. As a barista, every shift starts with tasting coffee (yes, that’s part of the job). You’ll get to know the flavors, learn the menu inside and out, and use that knowledge to guide guests toward drinks they’ll love.

From there, you’ll take and serve orders, recommend specials, and create meaningful moments with customers. Behind the bar, you’ll keep things running smoothly, support your team, and help make the café a welcoming space for everyone.

To be successful in this role, you should have strong customer service skills, enjoy interacting with diverse groups of people, be dependable, and reliable, and love coffee. You should also be able to work various shifts, including weekends.

Responsibilities:

• Greeting customers as they enter, and strong customer service skills are a must

• Tasting Coffee drinks and our delicious foods

• Answering customer's questions regarding the drink menu and ingredients

• Educating customers on our drink menu and making recommendations based on their preferences

• Upselling special items and capturing customer order details correctly

• Prepare beverages following the recipes

• Keep the bar area stocked and clean

• Ensure brewing equipment operates properly and report any maintenance needs

• Comply with health and safety regulations

• Maintains a level of calm and patience when faced with stressful situations

• Communicate customer feedback to managers and recommend new menu items

Qualifications:

• 6 months or more of barista experience

• Knowledge of sanitation regulations - Food Handler / ServeSafe certified preferred

• Must be able to lift 25lbs

• Comfortable in a fast-paced environment

• Punctual and dependable with a strong work ethic

• Excellent customer service skills - external and internal

• Excellent communication skills with both team and customers

• Positive attitude and willingness to support your team

• Reliable, dependable, and highly adaptable

• Flexibility to work various shifts - including weekends and holidays

• Passion for coffee and phenomenal service!

Benefits we currently offer:

• Compensation:

  • Barista I: $19.18/hr

  • Barista II: $19.66/hr

  • Tips: 9/hr or more

  • Total potential earnings: $28/hr+

• 401(k) Retirement Savings Options

• Commuter Benefits

• Access to Coffee Education & Training program

• Drinks at our locations & a weekly complimentary bag of beans

• Discounts on Red Bay Coffee food, merchandise, etc.

• Be a part of a beautifully diverse, inclusive, and community-driven culture

Visit us on our website to learn more about Red Bay Coffee to understand who we are: .

Red Bay is building a global community through our commitment to sourcing, developing, roasting, and delivering our coffee. We envision a world in which coffee is a vehicle for inclusion, social and economic empowerment, entrepreneurship, innovation, and environmental sustainability.

We are a coffee company with an intentional commitment to embed diversity practices into the DNA of our organization and place inclusivity at the forefront of our culture. We are committed to building a truly diverse team that is reflective of our communities and creates a culture that celebrates all that you bring to work each and every day. We recognize diversity goes beyond race or gender and can include age, economic class, educational background, familial status, gender, gender expression, gender identity, marital status, religious or spiritual affiliation, sex, sexual orientation, transgender status, individuals who are disabled or veteran status. There are beauty and strength in diversity, come be a part of our beautiful team! In most cases, a job description – unlike a contract of employment – is not a legally binding document. You can be asked to take on other duties if these are reasonable. The job description serves as the best estimate of the role and doesn’t entail a full detailed scope.