Barista Supervisor

The Pool Bar Barista is responsible for preparing and serving high-quality coffee, espresso-based beverages, and a variety of cold and hot drinks at the pool bar. The role involves delivering excellent guest service, maintaining a clean and organized workstation, and contributing to a relaxed and enjoyable poolside atmosphere. The barista also assists with serving light snacks, supporting the beverage team, and ensuring guest satisfaction in a fast-paced outdoor environment.

Requirements

Beverage Preparation and Service:

· Prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, iced coffees, and specialty beverages.

· Operate professional espresso machines, grinders, and brewing equipment with proper technique.

· Serve cold drinks, smoothies, juices, mocktails, and bottled beverages as per menu and guest preference.

· Ensure consistency in quality, presentation, and taste in every drink served.

· Provide recommendations and upsell specialty beverages or promotions to guests.

2. Guest Interaction and Service:

· Greet guests courteously, take drink and snack orders, and ensure timely delivery.

· Maintain a friendly, approachable, and professional at all times.

· Handle guest requests, preferences, and complaints professionally and promptly.

· Ensure all guest areas at the pool bar are tidy, welcoming, and service-ready.

3. Hygiene and Cleanliness:

· Keep the barista station and pool bar clean, sanitized, and organized at all times.

· Follow food safety and hygiene standards for beverage handling and preparation.

· Ensure utensils, machines, and tools are cleaned and stored correctly after each shift.

· Maintain a neat personal appearance, in line with hotel grooming standards.

4. Stock and Inventory:

· Monitor stock levels of coffee, milk, syrups, disposables, and other bar items.

· Assist in receiving and organizing beverage supplies and deliveries.

· Inform the supervisor of low stock or equipment maintenance needs.

· Ensure correct storage and rotation of ingredients to avoid waste.

5. Pool Area Support:

· Support the poolside service team during busy periods by assisting with tray service or light food handling.

· Clear and reset poolside tables and bar counters when needed.

· Ensure all equipment (blenders, fridges, espresso machines) are in good working condition.

· Assist during pool bar events or themed service days as directed.