Barista

Core Responsibilities

• Beverage Preparation: Grind coffee beans, pull espresso shots, steam and texture milk, and craft specialty drinks (such as lattes and cappuccinos) according to recipes and standards.
• Customer Service: Greet guests warmly, take orders accurately, explain menu items, offer recommendations based on preferences or dietary needs, and handle feedback.
• Cash & POS Handling: Process cash, credit card, and digital transactions accurately through the point-of-sale system.
• Equipment Maintenance: Operate, dial in, clean, and perform routine maintenance on espresso machines, grinders, and brewers.
• Cleanliness & Stock: Maintain a tidy bar and dining area, wash utensils, restock inventory (beans, milk, cups, syrups), and follow health and safety regulations.

Qualifications & Skills

• Knowledge: Familiarity with coffee and tea origins, brewing methods, and espresso equipment.
• Interpersonal Skills: Strong communication, a welcoming attitude, and the ability to stay calm during high-volume rushes.
• Requirements: High school diploma or equivalent (preferred), basic math skills for cash handling, and flexibility for early morning, weekend, or holiday shifts.
• Certifications: Food safety or hygiene certification may be required depending on local regulations.