Barney Monk Operations Manager

Finley Road Partners provides specialized administrative, human resources, staffing, and related employer services for a variety of clients. The Company specializes in event labor management. With local expertise and national reach, we have the industry’s most comprehensive database of technicians, and the country’s best crewing managers located on the ground in local markets throughout North America. We’re the Employer-of-Choice for field technicians around the U.S. and Canada.

Job Summary:

Our Barney Monk operations team supplies specialized crew members for a dynamic range of productions, from high-profile entertainment events to large-scale live productions. As the central point of contact, the Barney Monk Operations Manager serves as a vital bridge between corporate staff, field personnel, and client accounts. Operating remotely, this role delivers responsive, top-tier service to drive business unit growth and multi-market operational oversight. The ideal candidate will excel in Collective Bargaining Agreement (CBA) implementation, job estimation, invoicing, and proactive client management.

General Duties/Responsibilities:

• Direct daily operational strategy across multiple geographic markets to drive scalable growth and maintain consistent service quality
• Lead the integration, compliance, and ongoing administration of Collective Bargaining Agreements
• Oversee the end-to-end financial lifecycle, including job estimation, pricing accuracy, timely client invoicing, and budget management
• Act as the primary operational liaison for key client accounts, nurturing partnerships and resolving high-level service escalations
• Identify operational bottlenecks and establish standardized workflows to improve efficiency, cross-market collaboration, and profit margins
• Manage and mentor local operational teams and field staff, fostering a culture of accountability and continuous professional development
• Partner with senior leadership, finance, and HR teams to align operational goals with overall company growth strategies
• Ensure all operational work remains on schedule and consistently meets internal operational metrics and client deadlines
• Anticipate potential operational hurdles and promptly communicate emerging issues to the executive management team to drive swift resolution
• Uphold and demonstrate company Core Values and Critical Behaviors across all team operations and client interactions
• Perform other related duties as assigned