Bartender

Paloma Scratch Kitchen

Paloma Scratch Kitchen is the on-site culinary destination at The Wayback — a fun, flavor-forward restaurant that brings the same vibrant, eclectic energy as the hotel itself. As a Bartender, you are both craftsperson and host — mixing and serving exceptional drinks, guiding guests through our offerings, and creating a bar experience that is as fun and memorable as The Wayback itself. This is a role for someone with deep beverage knowledge, genuine hospitality instincts, and the energy and composure to run a high-spirited bar with professionalism and confidence.

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What You'll Do

Guest Experience & Service

• Deliver warm, attentive bar service that reflects Paloma Scratch Kitchen's standards and The Wayback's one-of-a-kind personality
• Anticipate guest needs and show genuine interest in enriching their experience
• Guide guests through cocktail and beverage selections, including food pairings
• Upsell food and beverage offerings knowledgeably and naturally
• Handle guest service issues with professionalism, including responsible management of intoxicated guests — cutting off service, arranging transportation, or asking guests to leave when necessary
• Respect and maintain the privacy and discretion of all guests

Craft & Product Knowledge

• Prepare and serve cocktails, beer, wine, and spirits to AATMOS Hospitality standards and guest satisfaction
• Maintain thorough knowledge of all menu items, drink preparations, and beverage offerings
• Stay current on menu changes, seasonal offerings, and featured selections
• Follow AATMOS Hospitality Cost Per Pour standards to ensure consistent quality and profitability

Operations & Standards

• Stock the bar with sufficient alcohol, garnishes, glassware, and supplies at all times
• Verify guest identification to confirm legal drinking age
• Process guest checks and closing paperwork accurately and in a timely manner
• Use hotel software systems in accordance with AATMOS Hospitality Standard Operating Procedures
• Conduct beverage and food inventory per AATMOS Hospitality standards
• Maintain a clean, organized, and fully sanitized bar, including countertops, glassware, utensils, and equipment throughout and at the end of each shift
• Break down and prepare the bar for the next shift, ensuring all workspaces and equipment are clean and ready

What We're Looking For

Experience & Education

• High school diploma or equivalent preferred
• Minimum 1 year of bartending experience required
• Knowledge of cocktail preparation, beer, wine, and spirits required
• Must be 18 years of age or older

Skills & Abilities

• Warm, approachable demeanor with strong interpersonal and communication skills
• Ability to remain calm, composed, and professional when handling difficult or unruly guests
• Strong time management skills with the ability to multitask and complete orders quickly and accurately

Physical & Schedule Requirements

• Flexible availability including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 50 lbs throughout each shift
• TABC server permit from a TABC certified program required within 60 days of hire and must be maintained throughout employment