Bartender Banquet

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.

• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
  of getting things done.

• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Job Overview

Prepare and serve alcoholic and non-alcoholic beverages for guests during banquet/catering functions.

• Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.

• Follow procedures to (1) ensure the security and proper storage of liquor and beverage items, (2) ensure the security of monies, credit and financial transactions if applicable, (3) replenish/requisition supplies in a timely and efficient manner, and (4) to minimize waste and misuse of liquor.

• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.

• Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills when applicable to maximize sales.

• Set up banquet bar including all liquor, mixers, ice, garnishes, glassware and supplies; inventory unused liquor and beverages. Perform pre- and post-shift side work (set-up cart, empty ice-bins, securing liquor, etc.).

• Prepare and serve beverages in a prompt and professional manner in accordance with established standards and responsible alcohol service.

• Complete paperwork such as consumption reports, incident reports, etc. according to specified procedures.

• Perform other duties as assigned.

Basic reading and writing and mathematical skills. Specialized knowledge of bartending and mixing drinks; knowledge of liquor brands, beer, wine, champagne, and non-alcoholic beverages, and designated glassware, preparation methods, and garnishments. Must meet state legal age requirements. Must speak fluent English.

This job requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc)

• Bending, stooping, kneeling, lifting

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, servers, and supervisor.

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

• Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.

• Basic math skills are used frequently when handling cash.

• May be required to work nights, weekends, and/or holidays.