Bartender
Description
Bartenders are more than drink makers - they are the hosts of the party, salespeople, and hospitality leaders. They create experiences, make high-quality drinks, build relationships, and help make every visit memorable for every guest.
“Do something just because it’s rad.” – Pete, founder of Illegal Pete’s
Bartender Expectations
Hospitality & Guest Experience
- Demonstrate genuine hospitality through eye contact, smiles, enthusiasm, and attentive service.
- Actively engage with guests throughout the dining room, patio and bar
- Maintain consistency, quality, and presentation standards for all beverages
- A smile, greeting, and eye contact take priority over stocking, cleaning or side work
- Focus on speed of service and guest first mentality
- Events like Bingo, Live Music, & DJs require participation and attention from the bartender to ensure success
Dining Room & Patio Service
- Maintain awareness of guest needs throughout all service areas
- Set the vibe through music, lighting, TVs , temperature (windows / garage doors), misters, heaters
- Support overall restaurant operations during peak periods
- Assist with line and dining area when necessary to ensure smooth operations
Cleanliness & Ownership
- Maintain cleanliness of glassware, equipment, storage areas, and service stations
- Ensure all guest-facing areas remain clean, organized, and welcoming
Teamwork & Professionalism
- Collaborate and communicate with managers, service team, support team and fellow bartenders
- Engage customers in a fun but professional manner
Safety and Compliance
- Follow all the health, safety, sanitation, and food handling procedures
- Maintain compliance with all local, state, and federal alcohol regulations by verifying age, ensuring compliance with liquor laws, and serving alcohol responsibly.
- Monitor guest consumption and prevent over-service
- Report safety concerns, guest incidents, or maintenance issues promptly
- Complete all required certifications and training
- Follow company cash-handling and POS procedures accurately