Bartender (KwaZulu-Natal, Hluhluwe)
ANEW Hotel Hluhluwe is seeking a friendly, professional, and customer-focused Bartender to join our hotel team. The successful candidate will be responsible for delivering exceptional beverage service, preparing and serving drinks to hotel guests, and maintaining a welcoming and well-organised bar environment.
The ideal candidate must have a passion for hospitality, excellent customer service skills, and the ability to work efficiently in a fast-paced environment. A strong focus on responsible alcohol service, attention to detail, and creating memorable guest experiences is essential.
The successful candidate will be based at KwaZulu-Natal, Hluhluwe.
Role Purpose
Create exceptional beverage experiences while ensuring efficient bar operations and inventory management.
Key Responsibilities
Guest Service
• Welcome guests warmly
• Demonstrate beverage expertise
• Make informed recommendations
• Create specialty cocktails
• Monitor guest satisfaction
• Practice responsible service
• Verify legal drinking age
• Handle special requests
Bar Operations
• Mix drinks to standard recipes
• Maintain clean, organized bar
• Sanitize equipment daily
• Monitor ice quality
• Stock bar supplies
• Clean glassware
• Follow safety protocols
• Coordinate with service team
Financial Management
• Process accurate billing in Simphony
• Record bar covers correctly
• Conduct regular stock takes
• Monitor par levels
• Report discrepancies
• Follow requisition procedures
• Control wastage
Inventory Control
• Monitor stock levels
• Check product quality
• Track expiry dates
• Maintain par levels
• Process requisitions
• Secure storage areas
• Report variances
• Participate in counts
Required Skills
• Beverage service expertise
• Alcohol and Beverage Knowledge
• Cocktail and Beverage preparation
• Mixology and Drink presentation
• Guest service excellence
• Inventory and POS management
• Team collaboration and communication skills
• Speed and Efficiency
• Health and Safety Compliance
Performance Metrics
• Guest satisfaction
• Average check value
• Stock accuracy
• Service timing
• Station cleanliness
• Upselling success