Bartender - Norfolk, VA Chili's

Job Summary:
The Bartender is responsible for preparing and serving beverages, taking orders, and providing a welcoming and engaging experience for guests at the bar.

Key Responsibilities:

• Customer Service: Greet each guest with a friendly, respectful, and welcoming demeanor. Provide assistance with beverage selections and take orders accurately.
• Beverage Preparation: Prepare and serve beverages according to established recipes and standards. Ensure the quality and consistency of each drink.
• Sales and Upselling: Recommend additional items to guests to enhance their experience and increase sales. Maintain a "selling culture" by ensuring GREET, SELL, UPSELL, THANK (give receipt).
• Cash Handling: Follow all company cash policies, cash audits, and cash accountability. Accurately ring up all items for every guest.
• Cleanliness and Safety: Maintain cleanliness of the bar area and equipment. Ensure proper sanitation and safety standards are followed.
• Inventory Management: Follow procedures for ordering, receiving, and storing bar supplies. Report any discrepancies to the manager on duty.
• Professional Conduct: Treat all co-workers with respect. Lead by example every day and follow all other critical policies, including INTEGRITY, CUSTOMER SATISFACTION, and EFFICIENCY.
• Safety and Security: Keep a diligent watch of the location and report any suspicious activity. Call 911 if there is an emergency, robbery, or theft incident – never attempt to stop a robber.

Personal Appearance:
The Bartender position requires a professional and crisp image. This includes no visible obscene tattoos or piercings, natural hair colors, and professional hairstyles that are not distracting to the guest experience. Makeup must be modest and professional. Males are encouraged to be clean-shaven each day. Full beards and other facial hair are allowed but must be kept trimmed to no longer than ¼ inch in length. Acrylic fingernails are not allowed. Nail polish and jewelry must be modest (watch and ring). Uniforms must be clean and pressed prior to each shift. Males and females with shoulder-length hair must keep it tightly and smoothly restrained in a bun or ponytail.