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Bartender (Part-time)

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Division/Department: Black Bear Casino Resort – Food and Beverage
Location: Black Bear Casino Resort - Onsite
Reports To: Bar and Beverage Manager
Probationary Period: 90 days – Full time; 120 days – Part time
FLSA Status: Non-Exempt (hourly)
Classification: Class C Gaming License
Driver’s License: Level 0 - No Driver’s License required.
Rate of Pay: $11.41-$12.83 an hour plus tips, with average tips being $16.76
  • Responsible for providing exceptional service to all guests in a friendly, efficient manner.
  • Takes food and beverage orders from guests and/or beverage servers to meet their needs, desires, and expectations in a quick and efficient manner.
  • Effectively responds to manager’s requests in all areas of customer interaction and customer concerns.
  • Performs job duties in a safe manner; reports any potential safety hazards to management staff.
  • Mixes ingredients such as liquor, soda, water, and fruit juice to prepare beverages.
  • Serves alcoholic and non-alcoholic beverages. Ensures legal drinking age and follows all Black Bear Casino Resort Alcohol Policies.
  • Knows drink prices and proper measurement.
  • Knows information regarding all Food & and Beverage outlets to have ability to inform guests when they ask.
  • Rings in all orders before making; operates cash register; accepts money from customers and counts back appropriate change; processes credit card purchases; counts and balances money/credit card purchases and comps against receipts in register before and after each shift.
  • Follows proper cash handling procedures and internal control procedures.
  • Responsible for proper collection of all sales in accordance with department policies and procedures.
  • Responsible for set-up and presentation of bar areas to include cutting fruit, stocking, filling ice bins and putting away requisitions.
  • Ensures proper presentation of each beverage is served.
  • Ensures the beverage service policies of Black Bear Casino Resort are strictly adhered to.
  • Maintains the highest degree of professionalism.
  • Arranges bottles and glasses to make attractive display.
  • Assists with inventory and inventory control; orders & and requisitions liquor and supplies.
  • Completes assigned opening and closing side work.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Ensures confidentiality of financial records and all records for employees and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.
  • Must be at least 18 years of age.
  • 1 year experience in bartending or working in a bar setting is preferred.
  • Must have excellent interpersonal service skills with a friendly and professional demeanor.
  • Experience in operating a cash register and making credit and cash transactions is preferred.
  • Demonstrated experience in proper wine service is preferred.
  • Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 6 months of hire, employment is contingent upon certification.
  • Maintains a professional, neat and well-groomed appearance adhering to Casino standards.
  • Knowledge of applicable safety rules, sanitation standards, and health code regulations is required.
  • Must meet the requirements of the Minnesota Chippewa Tribal Liquor Ordinance.
  • Alcohol Awareness Training is required and will be provided.
  • Operations are conducted seven days a week; 24 hours a day; and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.

PHYSICAL REQUIREMENT:
  • Must be able to lift and carry up to 50 pounds is required.
  • Prolonged walking and standing are required.
  • Subject to inside and outside environmental conditions, including work in adverse weather conditions and work in a smoking environment.

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