Bartender (Part-time)
Posted Updated
Division/Department: Black Bear Casino Resort – Food and Beverage
Location: Black Bear Casino Resort - Onsite
Reports To: Bar and Beverage Manager
Probationary Period: 90 days – Full time; 120 days – Part time
FLSA Status: Non-Exempt (hourly)
Classification: Class C Gaming License
Driver’s License: Level 0 - No Driver’s License required.
Rate of Pay: $11.41-$12.83 an hour plus tips, with average tips being $16.76
- Responsible for providing exceptional service to all guests in a friendly, efficient manner.
- Takes food and beverage orders from guests and/or beverage servers to meet their needs, desires, and expectations in a quick and efficient manner.
- Effectively responds to manager’s requests in all areas of customer interaction and customer concerns.
- Performs job duties in a safe manner; reports any potential safety hazards to management staff.
- Mixes ingredients such as liquor, soda, water, and fruit juice to prepare beverages.
- Serves alcoholic and non-alcoholic beverages. Ensures legal drinking age and follows all Black Bear Casino Resort Alcohol Policies.
- Knows drink prices and proper measurement.
- Knows information regarding all Food & and Beverage outlets to have ability to inform guests when they ask.
- Rings in all orders before making; operates cash register; accepts money from customers and counts back appropriate change; processes credit card purchases; counts and balances money/credit card purchases and comps against receipts in register before and after each shift.
- Follows proper cash handling procedures and internal control procedures.
- Responsible for proper collection of all sales in accordance with department policies and procedures.
- Responsible for set-up and presentation of bar areas to include cutting fruit, stocking, filling ice bins and putting away requisitions.
- Ensures proper presentation of each beverage is served.
- Ensures the beverage service policies of Black Bear Casino Resort are strictly adhered to.
- Maintains the highest degree of professionalism.
- Arranges bottles and glasses to make attractive display.
- Assists with inventory and inventory control; orders & and requisitions liquor and supplies.
- Completes assigned opening and closing side work.
- Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
- Must attend all mandatory department trainings.
- Must attend all required Title 31 and/or SAR trainings.
- Ensures confidentiality of financial records and all records for employees and/or clients.
- Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
- Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
- Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
- Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
- Maintains a clean and organized work area.
- Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.
- Must be at least 18 years of age.
- 1 year experience in bartending or working in a bar setting is preferred.
- Must have excellent interpersonal service skills with a friendly and professional demeanor.
- Experience in operating a cash register and making credit and cash transactions is preferred.
- Demonstrated experience in proper wine service is preferred.
- Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 6 months of hire, employment is contingent upon certification.
- Maintains a professional, neat and well-groomed appearance adhering to Casino standards.
- Knowledge of applicable safety rules, sanitation standards, and health code regulations is required.
- Must meet the requirements of the Minnesota Chippewa Tribal Liquor Ordinance.
- Alcohol Awareness Training is required and will be provided.
- Operations are conducted seven days a week; 24 hours a day; and on holidays.
- Ability to communicate effectively orally and in writing is required.
- Ability to work independently and establish priorities is required.
- Attention to detail and accuracy is required.
- Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
- Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
- Subject to pre-employment and annual background checks.
PHYSICAL REQUIREMENT:
- Must be able to lift and carry up to 50 pounds is required.
- Prolonged walking and standing are required.
- Subject to inside and outside environmental conditions, including work in adverse weather conditions and work in a smoking environment.