Bartender - Suites
Description
General Definition:
The Bartender duties include mixing and serving alcoholic and non-alcoholic beverages and food items to patrons in a friendly, courteous and professional manner.
Essential Job Functions:
- The Bartender will be responsible for preparing and serving drinks to customers accurately and efficiently, while maintaining positive and friendly guest interactions
- The purpose of this position it to interact with the suite guests and ensure they have a great experience in there suite.
- The Bartender is able to mix and match ingredients to create classic and innovative drinks in accordance with customers' needs and expectations
- Responsibilities Interact with customers in a friendly and helpful manner; take and serve orders for drinks and snacks
- Mix drinks, cocktails, and other bar beverages, including non-alcoholic beverages, as ordered and in compliance with hotel standard drink recipes
- Check identification of the guest to make sure they meet age requirements for purchase of alcohol products
- Determine when a customer has had too much alcohol and, if required, refusing any further serving in a polite way
- Provide guidance to guests on horse racing.
- Arrange bottles and glasses to make attractive displays
- Keep the bar counter and work area neat and clean at all times; wash glassware and utensils after each use; keep working area clean by sweeping, vacuuming, dusting, cleaning of glass doors, and windows, etc.
- Plan and present bar menu; demonstrate a thorough knowledge of good and beverage products, menus, and promotions
- Handle and move objects, such as glass and bottles, using hands and arms; perform other physical activities such as lifting and stooping
- Maintain liquor inventory and consumption; prepare inventory as needed to replenish supplies; ensure the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests
- Handle an assigned house bank and follow all cash handling procedures as per hotel standard; collect payment for drinks service and balance all receipts
- Stay focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- Perform other duties as and when assigned.