Bartender

Essential Functions

• Prepare alcoholic and non-alcoholic beverages for bars and restaurants, in accordance with service standards.
• Anticipate Guests’ needs, respond promptly and acknowledge all Guests, making recommendations from guests’ preferences.
• Take Guests’ food and beverage orders, utilizing suggestive selling techniques.
• Complete opening duties as assigned, including check quality and quantity of all bar stock and supplies using checklist.
• Requisition all necessary supplies and transport from storeroom to bar.
• Set bar according to service standards.
• Set up all condiments (garnishes, juices, etc.) and beverages according to standards.
• Prepare all fresh fruit garnishes according to service standards.
• Ensure a sufficient supply of all flatware, glassware, and chinaware for service.
• Ensure cleanliness and condition of assigned station and service areas.
• Set upside stations with supplies and equipment.
• Record orders of guests into the point-of-sale system and receive payment following service procedures.
• Adhere to payment, cash handling and credit policies.
• Open wine/champagne bottles and serve in accordance with service standards.
• Retrieve food orders from kitchen.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Guide the activities of the bar back to ensure optimum service to Guests.
• Remove soiled wares from bar. Clean and wipe down bar immediately after Guest departs.
• Collect and report tips at the end of the assigned shift.
• Complete closing duties and reports as assigned and leave duty after reporting to supervisor or Manager on Duty.
• Must be TIPS and Food Safety certified as required.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Skills and Abilities

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Must possess excellent communication, follow-up, and organizational skills.
• Must have the ability to push, pull bend, squat and lift on a regular basis.
• Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.
• Knowledgeable and ensure compliance of all state liquor regulations.
• Knowledgeable of beverages, recipes and correct glassware and garnishes.

Job Qualifications/Requirements

Education: High School Diploma or GED equivalence required

Experience: Minimum 1 year experience as a barback or bartender in a hotel or restaurant.

Additional: Must be at least 21 years of age. Will be required to work flexible scheduled shifts based on business needs.

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel